Cardtime Casino FAQs
Find answers to all your questions about Cardtime Casino
Registration & Account
How do I register at Cardtime Casino?
Registration is simple: Click the "Register" button, fill in your details (name, email, phone), create a password, and verify your account through SMS or email. The process takes less than 2 minutes.
What documents are needed for verification?
You'll need a valid government-issued ID (passport, driver's license, or UMID) and proof of address (utility bill or bank statement dated within 3 months). Verification is usually completed within 24 hours.
Can I have multiple accounts?
No, each player is allowed only one account. Multiple accounts violate our terms of service and may result in account suspension. If you need help accessing your existing account, contact our support team.
What is the minimum age requirement?
You must be at least 18 years old to register and play at Cardtime Casino. Age verification is mandatory during the registration process.
Login & Access
I forgot my password. What should I do?
Click "Forgot Password" on the login page, enter your registered email or phone number, and follow the instructions sent to you. If you're still having trouble, contact our 24/7 support team.
Why can't I log in to my account?
Common reasons include incorrect password, account suspension, or technical issues. Try clearing your browser cache, checking your internet connection, or using the "Forgot Password" option. For persistent issues, contact support.
Is Cardtime Casino login secure?
Yes, we use advanced SSL encryption and security protocols to protect your login information. We also recommend enabling two-factor authentication for added security.
App Download & Installation
How do I download Cardtime Casino app?
Visit cardtimecasino.click on your mobile device and click the download button. Android users will download the APK file, while iOS users will be redirected to the App Store. The Cardtime Casino app download is free and secure.
Is the Cardtime Casino APK safe?
Yes, our APK file is completely safe and regularly scanned for viruses. Download only from our official website to ensure security. Enable "Unknown Sources" in your Android settings if prompted.
What are the system requirements?
Android: Version 5.0 or higher, 2GB RAM minimum. iOS: Version 10.0 or higher. The app is lightweight (under 50MB) and works on most modern devices.
Can I use the same account on mobile and desktop?
Yes, your Cardtime Casino account works across all platforms. Use the same login credentials on desktop, mobile web, and the mobile app.
Payments & Withdrawals
What payment methods are accepted?
We accept GCash, PayMaya, GrabPay, major Philippine banks (BDO, BPI, Metrobank), and cryptocurrencies (Bitcoin, Ethereum, USDT). The minimum deposit is just ₱100.
How long do withdrawals take?
Most withdrawals are processed within 24-48 hours. E-wallet withdrawals are typically faster (2-6 hours), while bank transfers may take 1-2 business days.
Is there a withdrawal fee?
Your first withdrawal each month is free. Subsequent withdrawals may incur a small processing fee depending on the method used. All fees are clearly displayed before confirmation.
What is the minimum withdrawal amount?
The minimum withdrawal is ₱500 for e-wallets and ₱1,000 for bank transfers. There are no maximum limits for verified VIP players.
Bonuses & Promotions
What welcome bonus does Cardtime Casino offer?
New players receive a 100% match bonus up to ₱10,000 on their first deposit. You also get 50 free spins on selected slot games. Check our promotions page for the latest offers.
How do wagering requirements work?
Bonus funds must be wagered 20x before withdrawal. For example, a ₱1,000 bonus requires ₱20,000 in total bets. Different games contribute differently to wagering requirements.
Are there regular promotions?
Yes! We offer daily reload bonuses, cashback offers, free spins, and seasonal promotions. Check the promotions page regularly and enable notifications to stay updated.
Security & Fairness
Is Cardtime Casino legit?
Yes, Cardtime Casino is a legitimate and licensed online gaming platform operating under proper regulation. We use certified RNG technology and undergo regular audits to ensure fair play.
How is my personal information protected?
We use 256-bit SSL encryption to protect all data transmissions. Your information is stored on secure servers and never shared with third parties without your consent.
Are the games fair?
Absolutely! All games use certified Random Number Generator (RNG) technology that is regularly tested by independent agencies. The average RTP (Return to Player) is 96%, higher than industry standard.
Games & Technical
What games are available at Cardtime Casino?
We offer 500+ games including slots, live casino games (Baccarat, Blackjack, Roulette), fishing games, card games (Tongits, Poker), and specialty games. Popular titles include Super Ace, Golden Empire, and Dragon Fishing.
Can I play for free?
Some games offer demo modes where you can play for free using virtual credits. However, to win real money, you need to play with real funds.
What is RTP?
RTP (Return to Player) is the percentage of wagered money that a game returns to players over time. For example, a 96% RTP means the game returns ₱96 for every ₱100 wagered on average.
Need More Help?
Our support team is available 24/7 to assist you with any questions or concerns